Internal Communications Ops Manager (Remote)

Job description

Founded in 2012, Bitfinex is a digital asset trading platform offering state-of-the-art services for digital currency traders and global liquidity providers. We're on a mission to create the most innovative cryptocurrencies exchange. This is a unique opportunity, a rare window of time at the tipping point of the financial revolution. Much like the early days of the internet, blockchain technology faces complex new challenges and having the best team plays a pivotal role in success.

Our team is fully remote and globally distributed to capture the best talent from around the world. So far our company has grown fast and stayed lean to secure its place as a leader in the space.

If you get excited about being in an industry that is breaking new ground and have confidence you can conquer the most challenging feats we'll encounter, we want to talk to you. Join us, and help lay the foundation for a decentralized future.

What you’ll do:

  • Create compelling, global relevant content for the Bitfinex team that:

  • Helps embrace, manage, and adapt to change

  • Increases awareness of tools, resources, and information to be more effective

  • Drives understanding, alignment, and participation with major internal initiatives

  • Help to organize and develop our internal training programs

  • Develop and maintain library of always-relevant content that aligns to key associate messages

  • Drive adoption of current and new internal communications channels

  • Measure the success of internal communications and change management initiatives by surfacing trends and harnessing data for monthly reports

  • Provide recommendations and adjustments to the strategy, operations, and publication of content

  • Propose and execute innovative ways to drive association action and accountability across the business

  • Organize team building activities and events, both online and offline

Requirements

  • Bachelor’s degree in a relevant field or equivalent experience

  • 3+ years’ experience in an internal communications function

  • Innately curious with a mix of both creative and analytical skills

  • Experience leading, developing, and executing enterprise-wide and business-unit specific internal and change communications programs with multiple stakeholders including senior executives in a global, fast-paced environment

  • Ability to excel as a leader and individual contributor

  • Ability to create strong relationships with colleagues across the company

  • Ability to create outstanding presentations and training materials, including videos, documents and slides

  • Must have strong written / verbal / interpersonal communication skills

  • Strong executive presence and ability to interface with all levels of the organization, including senior leaders

  • Self-motivation to continuously improve self and others

  • Exceptional collaboration skills with teams, coachable mindset, and a quick learner


Nice to have

  • Besides English, bilingual in Mandarin, Russian, Spanish or other languages