Marketing Assistant - El Salvador

How We Work

We're on a mission to create the most innovative and industry-leading cryptocurrencies exchange.

Our team is globally distributed, so clear communication is critical. We are in constant contact as we hustle to develop, support, and deliver the best platform possible for our users. If you get excited about being in an industry that is breaking new ground and have a disposition of confidence towards challenging technical feats, we want to talk to you.

We’re currently looking for a Customer Support Specialist to join our team. The position is remote and available to anyone self-driven and with the experience and capacity to contribute to our vision.

Responsibilities

• Marketing project management, coordination and execution

• Coordinate all the marketing resources to ensure the timely delivery of projects, for all marketing campaigns

• Act as the Point of Contact for all internal and external stakeholders, ensuring the alignment of marketing resources and priorities with business strategy

• Lead the overall marketing strategy planning for the Bitfinex Brand and Bitfinex products

• Familiarity with managing Marketing tasks in Asana, keeping track of development and ensuring deadlines are met

• Ensure all content is in line with our communications strategy working closely with internal departments for close review and final sign-off

• Develop a strategy for Cycle Time Analysis to better understand the time needed to successfully launch a project

• Use the data to analyze where delays may occur and how we can improve processes and communication internally to avoid this.

• 3-5 years of previous experience in similar roles

• Fluent written and verbal communication in English and Spanish

• Good understanding of multichannel marketing and how users interact with each channel

• Experience in using data, research and customer feedback to improve a campaign to inform future activities

• Experience in planning and developing digital marketing campaigns from start to finish working with a number of teams to ensure a marketing campaign is ready for project launch

• Experience using a number of email marketing solutions

• Work closely with the marketing manager and social media strategist to enhance and maintain the company's social media presence

• Be able to write captivating copy to engage existing users and attract new users to the website

• Google certification would be an advantage

• Knowledge of the cryptocurrency industry and trading

• Work to strict deadlines for project launches and experience using project management tools such as Asana.

• Membership of the Project Management Institute is preferred but not required

• Actively seek challenging projects and proactively share experiences and knowledge towards the team’s goals.