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Remote Customer Support Live Chat Specialist
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Remote Customer Support Live Chat Specialist
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Full name
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Email address
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CV / Resume
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Questions
Please fill in additional questions
Why are you interested in working at Bitfinex?
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Do you currently trade cryptocurrencies?
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No
Yes, on other platforms
Yes, on Bitfinex
What languages do you know and to what level?
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Do you have experience with any programming languages? If yes, which ones?
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How do you rate your own knowledge about blockchain?
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4 - Very good; I have even worked on blockchain integrations before
3 - Good; for example I feel comfortable using the different blockchain explorers to check addresses and transactions
2 - Basic; I know what it is but have never used it
1 - None; I have never heard of it
How do you rate your own knowledge about trading?
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5 - Excellent; all the above plus I have a strong mathematic and financial background, I am familiar with technical analysis and/or develop my own trading algorithms
4 - Very good; I'm knowledgable and feel confident about margin trading, funding, algorithmic orders, P/L and collateral calculations
3 - Good; I know how different types of orders work, have a basic understanding of margin trading and funding
2 - Basic; I know how to buy/sell using an online exchange
1 - None;
Have you had a time when a Customer was not collaborating or responding to your queries as expected? What was your approach, and how did it end up?
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How do you rate your own skills in communication?
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5 - expert
4 - comfortable
3 - intermediate
2 - beginner
1 - none
How do you rate your own skills in independence and leadership?
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5 - expert
4 - comfortable
3 - intermediate
2 - beginner
1 - none
How do you rate your own skills in stress endurance?
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5 - expert
4 - comfortable
3 - intermediate
2 - beginner
1 - none
What are your strengths and weaknesses?
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Do you have any remote working experience?
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Years of experience doing Live Chat support
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In which sectors have you worked in as customer support representative? [Example: Fintech, Sport, Food, ...]
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What is your expected salary? (annual USD)
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Where do you live?
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When can you start?
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